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Overview
We want you to be completely satisfied with your purchase. If for any reason you are not, our refund policy allows you to return unworn and unwashed items within 30 days of delivery for a full refund. Please reach out to our customer support team with your order details, and we’ll guide you through the return process. Your satisfaction is our priority!
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 amount of days.
Exchanges
We understand that sometimes you may need to exchange an item. Our exchange policy allows you to return unworn and unwashed items within 30 days of delivery. Simply contact our customer support team with your order details, and we’ll assist you in selecting a new item of equal value. Please note that the cost of shipping the item back to us will be for your account. Happy Shopping!
Need help?
Contact us at sales@melodyjeans.com for questions related to refunds and returns.